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Utilities & handover · Deluxe Help Centre
Landlords
Utilities & handover
DEWA, chiller, internet, and moving the property back.
3 articles
DEWA, internet and utility accounts during management
How DEWA, chiller, internet and TV accounts are held, operated and billed while we manage your property, and exactly what to send us when a DEWA account has recently changed hands.
25 Oct 2026
Handover day: keys, access cards, parking and inventory
What to hand over on the day your property goes live — keys, access cards, parking permits, manuals and warranties — and how the signed inventory protects your asset.
25 Oct 2026
Smart locks and property access control
Deluxe Holiday Homes fits a DET (formerly DTCM) and SIRA compliant smart lock on every managed unit, issues time-limited digital codes to guests and staff, and returns full access control to you when management ends.
25 Oct 2026