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Contracts & compliance · 9 readsDET (formerly DTCM) permit: eligibility, documents and cancellationWhat qualifies for a Dubai holiday home permit, the documents DET (formerly DTCM) requires, alternatives when you have no Title Deed, sub-letting rules for tenants, and how a permit is cancelled.Read the article
Onboarding your property · 8 readsHow guest check-in, check-out and guest communication work in your propertyHow Deluxe Holiday Homes meets your guests, registers them with DET (formerly DTCM), handles ID checks and the departure-to-arrival turnaround, and why guest communication runs through our team rather than through you.Statements & payouts · 7 readsMonthly statements and payout scheduleYour payout is issued on the 15th of each month, or the next working day if the 15th is a non-working day, and covers the previous month's income and expenses as set out in your monthly statement.Maintenance & inspections · 7 readsDeep cleaning, inspections and preventive maintenanceHow your unit is inspected, deep-cleaned, pest-treated and serviced between guests, what we cover routinely, what we bill to you, and what you need to approve.
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016 articlesOnboarding your propertyWhat happens between signing and going live.024 articlesPricing & occupancyHow your nightly rate is set and why it moves.034 articlesStatements & payoutsWhen you are paid, what is deducted, how to read it.045 articlesMaintenance & inspectionsWhat we fix, what we ask you first, and how often we check.057 articlesContracts & complianceYour agreement, permits, and DET (formerly DTCM) requirements.063 articlesUtilities & handoverDEWA, chiller, internet, and moving the property back.
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Deep cleaning, inspections and preventive maintenanceHow your unit is inspected, deep-cleaned, pest-treated and serviced between guests, what we cover routinely, what we bill to you, and what you need to approve.DET (formerly DTCM) permit: eligibility, documents and cancellationWhat qualifies for a Dubai holiday home permit, the documents DET (formerly DTCM) requires, alternatives when you have no Title Deed, sub-letting rules for tenants, and how a permit is cancelled.DEWA, internet and utility accounts during managementHow DEWA, chiller, internet and TV accounts are held, operated and billed while we manage your property, and exactly what to send us when a DEWA account has recently changed hands.Guest damage and deposit claims on your propertyHow guest damage is documented after check-out, when a security deposit or an OTA claim is used to recover the cost, and what we treat as fair wear and tear at your expense.Handover day: keys, access cards, parking and inventoryWhat to hand over on the day your property goes live — keys, access cards, parking permits, manuals and warranties — and how the signed inventory protects your asset.How guest check-in, check-out and guest communication work in your propertyHow Deluxe Holiday Homes meets your guests, registers them with DET (formerly DTCM), handles ID checks and the departure-to-arrival turnaround, and why guest communication runs through our team rather than through you.How this help centre works for landlordsWhere to find answers about your property, and what needs a sign-in.How to Review a New Reservation for Your PropertyA short check you can run on every booking confirmation, so mistakes are caught before the guest arrives.
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