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Statements & payouts · Deluxe Help Centre
Landlords
Statements & payouts
When you are paid, what is deducted, how to read it.
4 articles
How your statement is put together
The order things are worked out in, and why a figure can move after a booking.
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Monthly statements and payout schedule
Your payout is issued on the 15th of each month, or the next working day if the 15th is a non-working day, and covers the previous month's income and expenses as set out in your monthly statement.
25 Oct 2026
The owner portal: requests, documents and live figures
How to access the owner portal, raise and track an owner request, and find your statements, fees and Owner Stay charges in one place.
25 Oct 2026
Updating your bank account and payout details
How to notify Deluxe Holiday Homes of a change to your bank account, what we verify before we release funds to a new account, and the cut-off for the change to take effect on the next payout.
25 Oct 2026
