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Check-In & Check-Out · Deluxe Help Centre
Guests
Check-In & Check-Out
Standard times, arriving early, leaving late, and what each costs.
2 articles
Check-in and check-out times, early arrival and late departure
Check-in is from 3:00 PM and check-out is by 11:00 AM for all property types (updated 1 October 2026), with early arrival or late departure available only on request, subject to availability and written confirmation.
7 Oct 2026
How check-in works: meet-and-greet, ID registration and self check-in
A Guest Relations Officer meets you at the property to check you in and register every guest with the authorities; self check-in is available only in limited properties and only after you complete online self-identification.
30 Aug 2026
