Do
- Ask us to confirm the converted amount in writing before you send it, so there is no shortfall to settle at check-in.
Don’t
- Don't rely on cheques if you booked through a travel platform or OTA — the arrangement is for direct bookings only.
- Don't date a cheque after the renewal date it is meant to cover.
You can pay by debit or credit card, bank transfer, cash, UAE cheque or USDT. Payment for your stay must reach us in full at least 14 days before you arrive.
Payment methods we accept
| Method | Details |
| Debit / credit card | Visa, Mastercard and American Express. Pay through our online payment link, at our office by POS, or through the booking platform if you booked with a partner OTA such as Airbnb or Booking.com. |
| Online payment link / Stripe | We send you a secure link — you complete it from your phone. |
| PayPal | Accepted. |
| Bank transfer | Funds must credit our account at least 1 day before your booking starts. |
| UAE cheque | Must clear at least 48 hours before check-in. |
| Cash | Accepted. |
| USDT (crypto) | Accepted. |
For payment links, bank details or a USDT wallet address, message us on WhatsApp at +971 (4) 392-0202 or email info@deluxehomes.com. Always ask us directly — never use details sent from any other source.
When payment is due
- Pay the full amount at least 14 days before your arrival date, or
- Pay 30% of the total at any time to hold the booking, with the remaining balance due no later than 14 days before arrival.
Paying in a currency other than AED
Yes, you can settle an outstanding balance in another currency. The amount is converted using our company standard conversion rate, so the AED total we quoted you is what has to be covered once converted.
Russian cards (MIR)
We don't accept MIR cards directly, but you can pay by MIR through our Russian partners — contact us and we'll set that up for you. MIR is the Russian payment system adopted by the Central Bank of Russia in 2017 and is now accepted in Russia and 12 other countries, including Armenia, Kyrgyzstan, Kazakhstan, Belarus, Vietnam and Cyprus.
Alongside MIR, you can also use Visa, Mastercard, American Express, PayPal, a direct payment link, Stripe, bank transfer, cash or USDT.
Cheques for long stays
You can secure a long-term stay with post-dated cheques, but only when you book directly with us.
- Pay the first month in advance by any accepted method.
- Issue post-dated UAE cheques for the remaining months only.
- Date each cheque at least 7 days before the renewal date it covers.
Receipts and questions
We issue a receipt for every payment. If you haven't received one, or a payment isn't showing against your booking, contact us before you travel.
- Phone / WhatsApp: +971 (4) 392-0202
- Email: info@deluxehomes.com
In an emergency, contact local emergency services first.